CRINKLE PILLAR CANDLE COMBO

We take great care in packaging our handcrafted candles to ensure they reach you safely and promptly.

• Processing Time: Orders are typically processed within 2–3 business days.

• Shipping Time: Standard delivery takes 5–7 business days, depending on your location.

• Shipping Partners: We use reliable courier services for secure and trackable deliveries.

• Returns: Due to the handmade nature of our products, we only accept returns for items that arrive damaged or incorrect.

• Return Window: Please notify us within 3 days of delivery with photos of the issue for a prompt resolution.

• Refunds: Refunds will be processed to your original payment method within 5–7 business days of approval.

To ensure a long-lasting and safe candle experience, follow these care tips:

• Trim the Wick: Before each use, trim the wick to about ¼ inch to prevent excessive smoke or soot.

• Burn Time: Allow your candle to burn until the entire surface is melted (especially on first use) to avoid tunneling.

• Burn Duration: Do not burn candles for more than 4 hours at a time.

• Safe Surface: Always place candles on a heat-resistant surface, away from flammable objects.

• Storage: Store in a cool, dry place away from direct sunlight to preserve fragrance and color.

• Extinguish Safely: Use a candle snuffer or gently blow out the flame—never use water.

With the right care, our candles will bring warmth and serenity to your space for hours on end.